Scatters Privacy Policy

We respect your privacy and are fully committed to protecting the personal data you share with us when you play at Scatters Casino. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register an account, use the Scatters app, or interact with our services in any other way. By using Scatters, browsing our site, or completing the Scatters register process, you agree to the practices described below.

Who We Are and What This Policy Covers

Scatters Casino is operated by WagerCraft Ltd., registered in Saint Lucia under registration number 2023-00635, with our registered office at 10 Manoel Street, Castries. Our merchant of record is WagerCraft Services Ltd., a Cyprus-registered company (HE 455954) located at Aglias Fylaxeos & Zinonos Rossidi 2, 1st Floor, 3082 Limassol, and a 100% subsidiary of WagerCraft Ltd. We hold a Client Provider Authorization (00974) issued by the Kahnawake Gaming Commission in May 2024, and we operate our platform in accordance with this license. This policy applies to all personal data processed through our website, our Scatters casino app, and any related communications.

Information We Collect

We collect several categories of information to provide you with access to our services, process transactions, and comply with our regulatory obligations.

• We collect identity information when you complete Scatters register forms, including your full name, date of birth, address, and nationality.
• We collect contact details such as your email address and phone number, which we use to communicate account updates, promotional offers, and support responses.
• We gather financial information, including payment method details, when you make a deposit or request a withdrawal through supported options such as Visa, Mastercard, PayPal, Skrill, Neteller, or cryptocurrencies.
• We track your gaming activity, including bets placed, games played, wagering history, and use of bonus offers, to manage your account and improve our services.
• We collect technical data such as your IP address, device type, browser information, and login timestamps whenever you use Scatters login credentials to access our platform.
• We may collect verification documents, such as identity cards or proof of address, during our know-your-customer (KYC) and anti-money laundering checks.

How We Use Your Information

We use the information we collect for legitimate business purposes connected to operating a safe and compliant online casino.

• We use your data to create and manage your account, process your Scatters casino login sessions, and verify your identity.
• We process your financial details to handle deposits, Scatters withdrawal requests, and to prevent fraudulent transactions.
• We use your contact information to send you updates about your account, changes to our terms, or responses to support queries submitted via email or LiveChat.
• We may use your data to inform you about a Scatters bonus code, a Scatters casino no deposit bonus, Scatters free spins offers, or other promotions, where you have consented to receive marketing communications.
• We analyze gameplay data to personalize your experience, including recommending Scatters slots or Scatters live casino games that may interest you.
• We use collected information to meet our legal and regulatory obligations, including reporting requirements under our Kahnawake Gaming Commission license.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and within the Scatters app. Cookies help us remember your preferences, keep you logged in during a Scatters login session, and analyze how visitors interact with our platform. You can control or disable cookies through your browser settings, though doing so may limit certain features of our services. For further details, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment processors to complete deposits and process your Scatters withdrawal requests securely.
• We share information with regulatory bodies, including the Kahnawake Gaming Commission, when required by law or license conditions.
• We work with identity verification providers to confirm your age and identity as part of our compliance obligations.
• We may share data with fraud prevention and anti-money laundering services to protect our platform and our players.
• We may disclose information to law enforcement authorities when legally obligated to do so.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including meeting our legal, accounting, and regulatory reporting requirements. Where you close your Scatters casino account, we may continue to retain certain records for a period required by applicable gaming regulations and anti-money laundering laws.

Data Security

We are committed to protecting your data through appropriate technical and organizational measures. We use encryption technologies to secure sensitive information such as payment details, and we restrict access to personal data to authorized personnel only. While we take every reasonable precaution, no method of electronic transmission or storage is entirely secure, and we encourage you to use strong passwords and keep your Scatters login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to honor these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information in your account.
• You can request that we delete your data, subject to our legal retention obligations.
• You may withdraw your consent to marketing communications, including promotional emails about a Scatters promo code or Scatters casino bonus offers, at any time.
• You can object to certain types of data processing where permitted by applicable law.

To exercise any of these rights, please contact our support team at support@scatters.com, and we will respond in accordance with applicable regulations.

Restricted Territories

We do not offer our services to residents of certain jurisdictions, including but not limited to the United States, the United Kingdom, France, Russia, and other restricted or sanctioned territories listed in our Terms and Conditions. If you attempt to register from a restricted location, we reserve the right to decline your registration or suspend your account.

Children's Privacy

Our services are intended solely for individuals who are at least 18 years old or the legal age of majority in their jurisdiction. We do not knowingly collect personal data from minors, and we take steps to verify age during our registration and KYC processes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer through Scatters. We encourage you to review this page periodically. Continued use of our website and the Scatters casino app after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team via email at support@scatters.com or through our LiveChat, available daily from 10:00 to 22:00 CET. We are here to help address any privacy-related concerns you may have.